Returns & Exchanges

At Sedgars, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange any unworn items with original tags within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your Sedgars account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

  • 2.
    Pack Your Items

    Carefully place the items in their original packaging, ensuring all designer tags and security seals are intact to qualify for a full refund.

  • 3.
    Ship the Package

    Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home collection.

  • 4.
    Receive Refund or Exchange

    Once our quality control team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.